The FCA has added to its published information relating to Consumer Duty to help firms with implementation.
The most recent addition to the Consumer Duty webpages is an information for firms page to help firms implement the Duty. This explains more on the areas of the Duty that firms have been raising queries on. It currently covers:
- October implementation plans
- Consumer Duty Board Champions
- Definition of closed products
The FCA has committed to keeping these pages updated so firms should review the site regularly over the coming weeks and months.



Papers galore!
Huw Reynolds Compliance 2021, Certification, Conduct, COVID-19, FCA, Gabriel, Pension, platform, protection, Senior Manager, SM&CR, Switch, transfer
It has been a busy month for papers and publications at the FCA. These include: New Consumer Duty CP The FCA is consulting on plans to introduce a new Consumer Duty, which aims to set a higher level of consumer protection in retail financial markets. The Duty will have 3 key elements: A new Principle – the […]