We are writing to update you on our strategy regarding the COVID-19 coronavirus.
Our hearts and thoughts go out to the people who have been affected by this unprecedented event and we appreciate the healthcare workers, local communities, and governments around the world who are on the front line working to contain the outbreak.
We appreciate that this is a potentially frightening time for many, and that the situation is unprecedented and uncertain. We want to reassure you that we are following the government’s guidelines around health and hygiene.
Business wise, we are fully prepared and have taken steps to ensure that ATEB can continue to deliver services through these critical times.
As I’m sure you will agree, it is vital for businesses to minimise the social and economic impact of COVID-19. You will be focussed on delivering a continued service to your clients and it’s our intention to do the same. Our systems and services can be delivered remotely as per our Business Continuity plan with no interruption to our day-to-day activities.
Please stay safe.
FOS award limit to remain unchanged
Richard Foster Compliance 2019, 2020, 2021, complaints, FCA, FOS, PI
The FCA has made the following announcement about the FOS award limit. “When we increased the Financial Ombudsman Service’s award limit in April 2019 we said that each year, from 1 April 2020, we would adjust the award limits for complaints referred to the service on or after 1 April 2019 to ensure they keep […]