In March 2019 the FCA published PS19/8 to increase the ombudsman service’s award limit from £150,000 to £350,000 for complaints
Firms should have heads of compliance and money laundering reporting officers (MLROs) who are suitably competent and capable of effectively
The FCA has published a consultation paper on proposed policy changes to the way its fees will be calculated from
The FCA has recently issued a reminder to firms about forthcoming changes to the UK telephone system. The
The FCA has advised; Many of you will be aware that we issued the first phase of the Covid-19 Impact
The FCA has announced details of the forthcoming credit broking survey. The text of the announcement is shown below.
Following consultation in CP20/23, which was published in December 2020, the FCA has made changes to the Handbook.
This fourth in a series of articles on FG 21/3 takes a closer look at the guidance around pre-advice information
The FCA has made the following announcement about the FOS award limit. “When we increased the Financial Ombudsman Service’s award
Consultation on increasing the NMPA to age 57 On 10 February 2021, and without much in the way of publicity,