The FCA has announced a call for input.
We’ve published a call for input on whether the thresholds for small and medium sized enterprises (SMEs) to be able to refer complaints to the Financial Ombudsman Service (Ombudsman Service) remain appropriate.
In 2018, we made new rules extending access to the Ombudsman Service for more SMEs. We’re carrying out a review to understand whether the rules remain appropriate and to ensure that access to the Ombudsman Service remains available for SMEs that are unlikely to be able to resolve disputes with financial services firms through the legal system.
Feedback is requested by 28 April 2023 and will help inform our review, along with analysis of independent survey data and data received from partner organisations including the LSB, the SME Financial Monitor survey, the Ombudsman Service and the Business Banking Resolution Service (BBRS).
Change to FOS compensation limit
The FOS has increased its maximum award limit from £375,000 to £415,000. This takes effect from April 1, the FOS award limit will change to £415,000 for complaints referred to it about acts or omissions by firms on or after April 1 2019 (for complaints referred to it about acts or omissions by firms before April 1 2019, the award limit is now £190,000).
Tax Year End Update
Doug McFarlane Suitability 2024, Pension, transfer, Update
Our report writing software has been fully updated on 6th April 2024 to accommodate changes to allowances, rates and reliefs for the 2024/25 tax year. Full details can be found below: Pensions Existing ‘Lifetime Allowance’ wording removed and replaced with new ‘Lump Sum Allowance (LSA)’ and ‘Lump Sum and Death Benefit Allowance (LSDBA)’ wording. In […]