We have today been alerted to a Due Diligence email being issued as per the content below. This is unlikely to be from the FCA and we are awaiting further confirmation, but meantime would recommend that you do not click on the links unless and until the FCA confirms its authenticity.
The email reads:
“YOUR DUE DILIGENCE REQUEST IS NOW DUE
DUE DATE: 03 NOVEMBER 2020
FOR: removed
REFRENCE NUMBER: removed
Hello,
In regards to the recent FCA directives with effect from 03 November 2020, you are required to complete the below compliance questionnaires.
What you need to do:
We require your reviews and answers the relevant questions and return no later than the 15 of November 2020.
Please reply to this email if you have any questions.
View Questionnaire Here (link has been removed)”
FOS award limit to remain unchanged
Richard Foster Compliance 2019, 2020, 2021, complaints, FCA, FOS, PI
The FCA has made the following announcement about the FOS award limit. “When we increased the Financial Ombudsman Service’s award limit in April 2019 we said that each year, from 1 April 2020, we would adjust the award limits for complaints referred to the service on or after 1 April 2019 to ensure they keep […]