In a recent thematic review, the FCA found that price comparison websites did not always ensure that consumers were given the appropriate information to help them make informed decisions.
This is particularly important as the FCA is concerned that consumers’ focus on headline price and brand when using price comparison websites could distract from crucial product features such as policy coverage and terms.
By failing to provide clear information, the websites are increasing the risk that consumers may buy products without understanding key features such as level of cover or excess levels and purely focus on the price. While some websites did provide this information, the level of clarity varied significantly depending on the provider.
FG 21/3 – client objectives
Alistair MacDougall Compliance Drawdown, FCA, ML, Pension, Pension Transfer, PI, transfer
Following on from our previous articles on FG21/3, we will look today at another of the interesting areas covered by the guidance. It goes without saying that the guidance itself is helpful, reiterating and emphasising previous rules and guidance and clarifying some areas that were arguably fuzzy before. However, as well as the actual content, […]