The Financial Ombudsman Service (FOS) is ‘moving house’.
FOS’s main office at South Quay, East London, where they’ve been for 15 years, is soon to be demolished to make way for a 73 storey tower dubbed “the Toothpick”.
FOS’s new registered address is:
Financial Ombudsman Service
Exchange Tower
London
E14 9SR.
Post sent to the old address will continue to be forwarded to the new address for the foreseeable future. Phone numbers and email addresses remain unchanged.
The FOS consumer leaflet which must be sent with all complaint final outcome letters (more information here) has been updated.
Read more about FOS’s house move here.
FG 21/3 – client objectives
Alistair MacDougall Compliance Drawdown, FCA, ML, Pension, Pension Transfer, PI, transfer
Following on from our previous articles on FG21/3, we will look today at another of the interesting areas covered by the guidance. It goes without saying that the guidance itself is helpful, reiterating and emphasising previous rules and guidance and clarifying some areas that were arguably fuzzy before. However, as well as the actual content, […]