The General Data Protection Regulation – or GDPR as it is more familiarly referred to, took effect in May 2018. Two years on, we thought it would be useful to do a quick review. The intention of the legislation was to protect data and privacy in the European Union and the European Economic Area. It […]
The FCA is aware that, as a result of the current health emergency, many firms are facing challenges in maintaining normal business processes, including dealing with consumer complaints.
The FCA has issued a statement that clarifies the position on complaint handling in the current circumstances. The full statement can be read here. The key points are summarised below.
How often have you heard that sentiment expressed by some compliance person? Interesting FOS decision The continued relevance of that statement was roundly confirmed by a recent FOS decision (ref. DRN4555535). In summary, the complaint related to a client who had been recommended to buy an annuity with a five year guarantee period. The client died […]
The FCA has outlined its expectations of firms in relation to complaints handling.
A quick look at the impact of GDPR, and the issues, two years on.
A timely reminder of the need for advice to be documented comprehensively.
The Pensions Regulator has issued new guidance to schemes.
What should you tell clients about their investments in the current emergency?
During a recent workshop, the FCA commented on SM&CR training. They do not believe that some e-learning or short generic training meets their requirements. We believe that this is primarily a reference to the need for all staff to understand the intention of the SM&CR to move firms to a culture of accountability at all […]
Our new website is www.thistleinitiatives.co.uk. There will be no further posts here from ATEB Compliance. You can keep up to date with all of our usual regulatory and company updates here going forward.
Acquiring or selling a business
Alistair MacDougall Compliance FCA, MiFID, PI, Switch
What needs to be considered when buying or selling an adviser firm?