The FCA has published their 2018 Sector Views. Here are a few of the FCA’s focus areas relating to General Insurance.
Operational resilience
Cyber attacks are becoming more frequent and widespread. The issue is potentially made worse by the use of complex and legacy IT systems and greater level of data sharing between firms.
Firms need to ensure they are ready to meet the standards of GDPR.
Financial crime and fraud continues to increase.
Appointed Representatives
A thematic review in 2016 found that over half of the principal firms involved could not consistently demonstrate effective risk management and control over the activities of their Appointed Representatives. The FCA remains concerned about governance issues around Appointed Representatives.
Product Suitability
Many consumers focus on the headline price and may not realise that the product they buy is not suitable until they try to make a claim.
Renewal Pricing
Still on the subject of pricing, switching rates remain low. It is too early to assess whether the new disclosure requirements will be effective in encouraging consumers to shop around at renewal time.
Pension transfer advice – assessing transfer risk
Alistair MacDougall Compliance 2015, 2018, 2019, 2021, DBAAT, Drawdown, FCA, Pension, Pension Transfer, PI, transfer
It has been well publicised that the FCA has aimed increasingly close scrutiny in the direction of firms that have been providing advice in relation to defined benefit pension transfers. Apparently caught off guard by the then Chancellor’s introduction in the Pension Schemes Act 2015 of what are generally called ‘pension freedoms’, the regulator has […]