The FCA have advised they will be hosting a series of Live and Local events across the United Kingdom on the Consumer Duty from 21 February 2023 to 15 June 2023.
Aimed at small and medium sized firms, the events will focus on the Retail Investment and Mortgage sectors and compliance consultants are also able to register to attend.
Presented by Gordon Findlay and Mark Goold, the sessions are designed to help small and medium sized firms understand:
- The background to, and key elements of, the Consumer Duty
- The areas firms should consider ensuring they are meeting the new requirements
- How the Consumer Duty applies proportionately
- Our supervisory approach to the implementation of the Consumer Duty
They will include information tailored to the needs of small and medium sized mortgage and retail investment firms, and will offer opportunities for questions.
Information for regulated firms
In addition to these events, firms across sectors can learn more about the Consumer Duty from a range of resources:
- Detailed Finalised Guidance
- Dedicated section for firms on our website
- On-demand webinars tailored to specific sectors
These two-hour events will be of interest to small and medium sized firms in mortgage and retail investment sectors, and their compliance consultants.
Registration fee per person per session:
- Regulated firms £85
- Compliance consultants £170
The full schedule is available on the dates and locations page.
To register, please click here.



Consumer Duty: It’s a matter of Principle
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Apologies for the Consumer Duty overload but unless you’re taking a regulatory sabbatical, this is very much a hot topic. There are in excess of 50 FCA Handbooks (rules and guidance). You cannot be expected to be conversant with all of them, but you should have a good handle on the key ones, such […]