The FCA’s Online Notifications and Applications (ONA) system has been replaced by a new system called Connect.
For more information, please see here.
The FCA has issued emails advising individuals that they have been registered as a new user; they must activate their account, create passwords and complete security questions.
All firms have been issued with these emails but we are already aware of some firms not been able to locate them.
It is important that you update and start using the new Connect system since only existing draft applications will be allowed to complete on the ONA system, and these must be done before 01 December. All new applications and notifications must be carried out through Connect.



AR survey
Michael Senior Compliance 2021, complaints, Conduct, email, EU, FCA, scam, Xplan
The FCA is requesting completion of a survey from firms with Appointed Representatives (ARs). Where applicable, firms may already have received this. Given the risk of scams, the FCA now takes care to pre-warn firms that a communication is genuine. We have had confirmation that the following survey and email addresses used are legitimate. […]