The FCA has made the following announcement about the FOS award limit.
“When we increased the Financial Ombudsman Service’s award limit in April 2019 we said that each year, from 1 April 2020, we would adjust the award limits for complaints referred to the service on or after 1 April 2019 to ensure they keep pace with inflation. Following the publication of the CPI figures for January 2021 there will be no adjustments made this year to the award limits set out in DISP 3.7.4R.”
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It is 2021 and changes are afoot …
FCA publications on Consumer Investments
Alistair MacDougall Compliance 2020, 2021, FCA, Pension, Pension Transfer, PI, SM&CR, Update
The FCA has published three papers giving an insight on what the regulatory focus has been and is likely to be.