The FCA has made the following announcement about the FOS award limit.
“When we increased the Financial Ombudsman Service’s award limit in April 2019 we said that each year, from 1 April 2020, we would adjust the award limits for complaints referred to the service on or after 1 April 2019 to ensure they keep pace with inflation. Following the publication of the CPI figures for January 2021 there will be no adjustments made this year to the award limits set out in DISP 3.7.4R.”



Pension Switches – a timely reminder
Alistair MacDougall Compliance ML, Pension, Switch
The regulator first published guidance on pension switching advice in 2009. It still applies yet firms do not always meet the requirements.