The FCA has published a Discussion Paper on operational resilience. Although at first sight this would appear to be aimed at large financial institutions, it is worthwhile reading for all firms.
The Discussion Paper explains why operational resilience is relevant to the supervisory authorities’ objectives, why it should matter to firms and their senior management.
The interconnectedness of the Financial Services industry and its increasing reliance on complex technology and shared infrastructure creates risks as well as benefits.
Operational resilience failures, including those caused by cyber-attacks and technology failures, pose a risk to firms ability to provide their services and can cause harm to consumers.
Disruptive events are bound to happen so all firms need to plan for these eventualities, be able to absorb the shocks, and maintain or quickly resume the business services they provide to consumers.
Preparing for BREXIT
BREXIT is generally considered to be a potentially disruptive event that firms will need to deal with in the near future. The FCA has published some high-level guidance for firms.



Operational resilience: preparing for the switch from analogue to digital phone lines
Richard Foster Compliance FCA, Switch
The FCA has recently issued a reminder to firms about forthcoming changes to the UK telephone system. The current analogue phone network (known as the Public Switched Telephone Network or PSTN) is starting to be switched off across the UK. It will be completely decommissioned by the end of 2025, migrating to a […]