Further to our recent article regarding the FCA’s plans to launch a new online invoicing portal, the FCA has confirmed that the new portal has gone live on schedule, 12 April.
As with the previous portal, firms can use the portal to access their invoices and arrange payment of their fees. Visit the FCA website to access the new portal and find more information on the steps required if logging into the system for the first time.



Handling complaints during the COVID-19 emergency
Alistair MacDougall Compliance complaints, COVID-19, FCA
The FCA has outlined its expectations of firms in relation to complaints handling.