The FCA has issued the following reminders for Principal Firms.
Respond to our request for information about Appointed Representatives (ARs)
In December 2022 we sent a mandatory Section 165 (S165) request to principal firms. This request reflects new rules requiring principals to provide more information about their Appointed Representatives (ARs) and strengthens the responsibilities and expectations of principals.
Principal firms with ARs must respond to this request by 28 February 2023.
We have provided S165 guidance for principal firms to help you complete the request.
Reminder: notify us of any changes in status to your Appointed Representatives
Our analysis of Companies House data shows that some Principal firms fail to tell us when their Appointed Representatives (ARs) enter administration, liquidation or dissolution.
You must notify us immediately if there is a change in status to any ARs you oversee, including where they:
- go out of business – using a ‘Terminate AR’ form
- change name – using a ‘Change AR’ form
We also remind you of new rules that clarify and strengthen the responsibilities and expectations of Principals. Further information can be found in SUP 12.3 of the FCA Handbook and on the website.



Operational resilience: preparing for the switch from analogue to digital phone lines
Richard Foster Compliance FCA, Switch
The FCA has recently issued a reminder to firms about forthcoming changes to the UK telephone system. The current analogue phone network (known as the Public Switched Telephone Network or PSTN) is starting to be switched off across the UK. It will be completely decommissioned by the end of 2025, migrating to a […]