The FCA has issued two unambiguously titled pension alerts that are essential reading for advisers that provide advice on pension transfers.
We will not summarise the documents here as they are concise, self-explanatory and very relevant. Follow the links below to read the alerts.
‘Advising on pension transfers – our expectations’ is aimed directly at advisory firms.
‘Pension scheme operators are at risk from smarter scams’ will also be of interest to advisers.



Handling complaints during the COVID-19 emergency
Alistair MacDougall Compliance complaints, COVID-19, FCA
The FCA has outlined its expectations of firms in relation to complaints handling.