The Financial Ombudsman Service (FOS) is ‘moving house’.
FOS’s main office at South Quay, East London, where they’ve been for 15 years, is soon to be demolished to make way for a 73 storey tower dubbed “the Toothpick”.
FOS’s new registered address is:
Financial Ombudsman Service
Exchange Tower
London
E14 9SR.
Post sent to the old address will continue to be forwarded to the new address for the foreseeable future. Phone numbers and email addresses remain unchanged.
The FOS consumer leaflet which must be sent with all complaint final outcome letters (more information here) has been updated.
Read more about FOS’s house move here.



Pension Transfers – considering a workplace pension
Alistair MacDougall Compliance Defined Benefit, FCA, Pension, Pension Transfer, PI, Switch, transfer
We recently reviewed a pension transfer report where the client was recommended to transfer out of the defined benefit scheme into the client’s pre-existing SIPP. We considered that the recommendation to transfer appeared to be appropriate. However, the client had what the FCA calls an ‘available qualifying scheme’, more commonly referred to as a […]