Whether you’ve committed to yearly, 6-monthly, quarterly or whatever frequency of review, it is vitally important that you can demonstrate an audit trail of meeting the service levels agreed with the customer.
There are growing concerns in the industry that some advisers are not delivering the ongoing service as agreed or are providing a bare minimum service for disproportionate fees.
It is vitally important that you can demonstrate adequate servicing in accordance with the service standards agreed. Integral to this requirement is a good quality and comprehensive Review Report.
ATEB suitability incorporates review capabilities and, if you have not already done so, we would encourage you to investigate and develop review reports using the system.
The replacement business blind spot?
Paul Jay Compliance Drawdown, FCA, Pension, PI, platform, Switch, transfer
We’ve been involved with a number of firms who are on the acquisition trail and as part of the due diligence work we support them with, we check a lot of advice files. It won’t come as a surprise that many of these involve replacement business. What never ceases to amaze us is that, despite […]