The FCA’s Online Notifications and Applications (ONA) system has been replaced by a new system called Connect.
For more information, please see here.
The FCA has issued emails advising individuals that they have been registered as a new user; they must activate their account, create passwords and complete security questions.
All firms have been issued with these emails but we are already aware of some firms not been able to locate them.
It is important that you update and start using the new Connect system since only existing draft applications will be allowed to complete on the ONA system, and these must be done before 01 December. All new applications and notifications must be carried out through Connect.



FCA video guide to pension transfer advice for consumers
Alistair MacDougall Compliance FCA, Pension, Pension Transfer
Although aimed at consumers, firms involved in transfer advice would do well to view the video.