Insurance Distribution Directive (IDD)
The IMD is being replaced with the IDD!
complaints
Unauthorised introducers
There has been a proliferation of cases where advisers have advised clients gained via unauthorised introducers, with disastrous outcomes for […]
Changes to Complaints Handling Rules Effective 30/06/2016
The 1 day rule is now 3 days ..... and you need to write to the client ..... and you […]
Reporting complaints upheld against an adviser
A timely reminder of when you need to notify the FCA.
Financial Advice Market Review
Overview and comment on the FAMR.
FCA Finalises Further Changes to Complaints Handling Rules
The FCA is changing the way you handle and report complaints – again!
Changes to Consumer Buy-to-Let Mortgage Rules
Consumer Buy-to-Let Mortgage Registration Process to be introduced
Alternative Dispute Resolution (ADR) Effective 9 July 2015
Complaints procedures and templates will need updating.
Alternative Dispute Resolution (ADR)
Changes to complaints rules from 9th July 2015
Capital Resource Requirements for Personal Investment Firms
After much deliberation and mind changing, it looks like new requirements are finally set to be implemented