A brief reminder for firms about the FCA’s RIA complaint notification requirements.
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The FCA is aware that, as a result of the current health emergency, many firms are facing challenges in maintaining
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The FCA has outlined its expectations of firms in relation to complaints handling.
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On 1 April 2019, the FCA increased the Financial Ombudsman Service’s award limit from £150,000 to £350,000. This applies to
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FCA guidance for pension providers and DB transfer advisers.
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Changes to Complaints leaflet and impact of COVID-19 on response times.
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1 April 2020 - FOS awards limits changes.
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Free client guides are available from the Money Advice Service.
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Is your pension switch advice suitable?
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The hidden risks of using a DFM solution.
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