The FCA is aware that, as a result of the current health emergency, many firms are facing challenges in maintaining
The FCA has outlined its expectations of firms in relation to complaints handling.
On 1 April 2019, the FCA increased the Financial Ombudsman Service’s award limit from £150,000 to £350,000. This applies to
FCA guidance for pension providers and DB transfer advisers.
Changes to Complaints leaflet and impact of COVID-19 on response times.
1 April 2020 - FOS awards limits changes.
Free client guides are available from the Money Advice Service.
Is your pension switch advice suitable?
The hidden risks of using a DFM solution.
The FCA warns GI firms to place greater focus on customer outcomes.