Management information is important. Rather than consider it as ‘something else the FCA expects of us‘ consider it to be excellent business practice.
All businesses need good MI, but it is only good if it is relevant and is analysed. Back office systems have not caught up in this respect and some of the traditional MI and KPI, like persistency and provider spread, are of less relevance in today’s industry.
You should therefore decide what is relevant to your firm and implement systems for capturing the information, for producing meaningful output and for analysing it.
FCA framework for firms on assessing adequate financial resources
Alistair MacDougall Compliance FCA
The FCA has published final guidance on a framework to help financial services firms ensure they have adequate financial resources and to take effective steps to minimise harm.