The coronavirus (Covid-19) pandemic has resulted in many firms adopting remote working for some or all employees. Indeed, some of
Since MiFIDII came into effect in 2018, it has been a requirement on firms to take reasonable steps to record
We wrote in our last Newsletter about call recording and the FCA’s view on any issues that might arise during
How is client audio considered for the purposes of data protection?
The FCA has issued a statement in respect of firms' call recording obligations during the COVID-19 emergency.