FCA expectations in relation to remote or hybrid working
The coronavirus (Covid-19) pandemic has resulted in many firms adopting remote working for some or all employees. Indeed, some of […]
Call Recording
Recording client meetings
Since MiFIDII came into effect in 2018, it has been a requirement on firms to take reasonable steps to record […]
Recording calls and meetings
We wrote in our last Newsletter about call recording and the FCA’s view on any issues that might arise during […]
Recording calls and meetings
How is client audio considered for the purposes of data protection?
Call recording issues
The FCA has issued a statement in respect of firms' call recording obligations during the COVID-19 emergency.