FCA expectations in relation to remote or hybrid working
The coronavirus (Covid-19) pandemic has resulted in many firms adopting remote working for some or all employees. Indeed, some of
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Call Recording
Recording client meetings
Since MiFIDII came into effect in 2018, it has been a requirement on firms to take reasonable steps to record
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Recording calls and meetings
We wrote in our last Newsletter about call recording and the FCA’s view on any issues that might arise during
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Recording calls and meetings
How is client audio considered for the purposes of data protection?
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Call recording issues
The FCA has issued a statement in respect of firms' call recording obligations during the COVID-19 emergency.
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