Management information is important. Rather than consider it as ‘something else the FCA expects of us‘ consider it to be excellent business practice.
All businesses need good MI, but it is only good if it is relevant and is analysed. Back office systems have not caught up in this respect and some of the traditional MI and KPI, like persistency and provider spread, are of less relevance in today’s industry.
You should therefore decide what is relevant to your firm and implement systems for capturing the information, for producing meaningful output and for analysing it.



Positive Compliance: Episode Two
Steve Bailey Compliance FCA, Pension, PI, Switch, Xplan
This is the second in our series of Positive Compliance news articles and focusses on the important topic of Pension Switching. Find out more by reading the full article.