Dear CEO letter to General Insurance Intermediaries

The FCA has issued a ‘Dear CEO’ letter to General Insurance Intermediaries setting out its expectations for maintaining adequate arrangements that safeguard client money especially during the coronavirus (Covid-19) pandemic. 

It reminds firms of their obligations to continue to oversee the CASS arrangements. It requires firms to discuss the contents of the letter with the board and agree what further action is necessary to help ensure adequate arrangements are in place, highlighting the following areas: 

  • application of client money rules to firm’s business model;
  • governance and oversight;
  • oversight of third parties, including due diligence;
  • client money calculations and reconciliations;
  • acknowledgement letters for all client money accounts.

You can find further information regarding client assets and coronavirus here

Important Note: ATEB news is intended to provide general information ONLY. The content, including any views expressed or guidance provided, does not replace the need to comply fully with FCA Rules and Guidance. Unless you have discussed news article content with ATEB, and specifically how it relates to your circumstances, then ATEB disclaims all liability and responsibility and actions arising from any reliance placed upon it. For the avoidance of doubt therefore, any reliance you place on such information without our consultation is at your own risk.

ATEB Compliance offers compliance and regulatory advice.

ATEB Suitability provides report writing software for the financial services market.

Our View

While there is nothing new in this letter, it does highlight key concerns that can be affected by the Covid-19 pandemic and areas of focus for firms within new, or not new, working arrangements.

Action Required By You

  • Keep an eye out for the letter;
  • Note contents;
  • Follow contents;
  • Discuss implications with the board;
  • Ensure the discussion is minuted;    
  • Contact ATEB if you need further clarification or assistance.
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About the Author

Technical Manager - Often referred to as the Oracle or the Sage, Alistair has a wealth of financial services experience. He is our go-to Technical Manager and enjoys nothing more than a complicated conundrum. Feel free to test his renowned knowledge by getting in touch.

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