The FCA employs a principle based approach to regulation. Principle 7 states that “A firm must pay due regard to the information needs of its clients, and communicate information to them in a way which is clear, fair and not misleading.”
This is a fundamental cornerstone required of all client communication.
While some degree of technical information is inevitable, your suitability reports should nevertheless be easily understood. One effective way to test the clarity of your suitability reports is to ask a friend or family member, who has no financial services experience, and who is more likely to provide frank observations, to read and to provide critical feedback.
Use it … or lose it
John Begg Compliance 2021, FCA, Pension, Pension Transfer, Register, scam, transfer
In its June quarterly consultation paper, the FCA announced proposals to make amendments to the Handbook relating to its powers to vary or cancel the permissions of firms authorised under Part 4A of the Financial Services and Markets Act 2000 (FSMA) to carry on FCA regulated activities. In the Financial Services Act 2021, which has […]