Alternative Dispute Resolution (ADR) Effective 9 July 2015
Complaints procedures and templates will need updating.
Steve Bailey
Webinar: Financial Advice in Later Life
Ageing client bank? This could be useful
AF3 Exam revision/training support
Need help with the AF3 exam in October?
Webinar: RDR Adviser Charges and Service Delivery
Thematic review findings and good practice for disclosure and delivery of services
Webinar: Centralised Investment Propositions & Replacement Business
How suitability can be demonstrated
Insistent Clients
In light of the recent pensions reforms, the FCA has clarified the ‘insistent client’ expectations
FCA Enhances Pension Transfer Rules
The FCA implements changes to pension transfer rules that potentially affect all IFA firms
Capital Resource Requirements for Personal Investment Firms
After much deliberation and mind changing, it looks like new requirements are finally set to be implemented
Alternative Dispute Resolution (ADR)
Changes to complaints rules from 9th July 2015
Consumer Credit Webinar
FCA Webcast question and answer session