Pension Reforms – FCA Consults on Proposed Changes
FCA sets its expectations about how rules will operate in the new environment
Steve Bailey
FCA bans Add-On Product Opt-Out selling
FCA bans the selling of add-on products on an opt-out basis across the financial services market
Supervisor’s Training Day 15th October 2015
2 places left on ATEB's next supervisory training workshop on the 15th October 2015.
Claims Handling for SMEs
FCA concerns and best practice tips
Finalised Guidance on Performance Management
If you are involved in staff management, this is a must read
Client Asset Sourcebook (CASS) for Investment Firms
Reminder about important changes to CASS rules for Investment Firms
FCA Finalises Further Changes to Complaints Handling Rules
The FCA is changing the way you handle and report complaints – again!
Changes to Consumer Buy-to-Let Mortgage Rules
Consumer Buy-to-Let Mortgage Registration Process to be introduced
Provision of premium finance to retail general insurance customers
Practices under fire from the FCA
Alternative Dispute Resolution (ADR) Effective 9 July 2015
Complaints procedures and templates will need updating.