The FCA has recently issued a reminder to firms about forthcoming changes to the UK telephone system.
The current analogue phone network (known as the Public Switched Telephone Network or PSTN) is starting to be switched off across the UK. It will be completely decommissioned by the end of 2025, migrating to a digital phone network, delivered through Voice over IP (VoIP).
This is a major change to the UK’s telecoms networks and will affect anything that currently plugs into existing analogue telephone wall sockets. Firms should be making plans to ensure there is no disruption to the services they provide.
Further information can be found here.



Consumer Credit – When to Apply for Full Authorisation
Steve Bailey Compliance 2014, 2016, FCA
The FCA has issued guidelines to firms about when and how they should apply for full consumer credit authorisation. All firms who hold interim permissions or are new to consumer credit should read on.