The FCA has made the following announcement about the FOS award limit.
“When we increased the Financial Ombudsman Service’s award limit in April 2019 we said that each year, from 1 April 2020, we would adjust the award limits for complaints referred to the service on or after 1 April 2019 to ensure they keep pace with inflation. Following the publication of the CPI figures for January 2021 there will be no adjustments made this year to the award limits set out in DISP 3.7.4R.”
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An old proverb says that a bad workman blames his (or her, as the case may be) tools, but do firms really understand some of the tools they use? As usual, we’ve been doing some file reviews for firms, but one area where issues keep cropping up is attitude to risk. Virtually all of […]
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We have completed the latest upgrade to ATEB Suitability on 26th October 2023. This update comes at no additional cost and provides various template-related enhancements as well as new additions to our content integration and content management libraries. Full details of the enhancements can be found in the tables below, but some of the highlights […]
Questions, questions…
Paul Jay Compliance 2023, FCA, Periodic Review, PI, platform, training, vulnerable, Xplan
As a result of firms needing to implement Consumer Duty this year (and many still don’t appear to have their act together yet), there hasn’t been much output from the regulator in the latter half of 2023. That has changed. In recent weeks the FCA seems to have issued more paper than confetti at a […]