Menu
FOS limit changes

On 1 April 2019, the FCA increased the Financial Ombudsman Service’s award limit from £150,000 to £350,000. This applies to complaints referred to the Ombudsman service on or after 1 April 2019 about firms’ acts or omission on or after that date.

The limit for complaints referred to the service on or after 1 April 2019 about pre-1 April acts or omissions, was increased to £160,000.

These limits are adjusted each year to ensure they keep pace with inflation. This is done by applying the percentage increase in the Consumer Prices Index (CPI) between January 2019 and January of the relevant year, and rounding the adjusted figure down to the nearest £5,000.

Following the publication of the CPI figures for January 2020, the award limits are increased as follows:

  • For complaints referred to the Ombudsman service on or after 1 April 2020 to £355,000 for complaints about acts or omissions on or after 1 April 2019.
  • There will be no changes to the other limits.

Don’t forget to check Our View about this article and the Actions Required By You

FOS limit changes

Important Note: ATEB news is intended to provide general information ONLY. The content, including any views expressed or guidance provided, does not replace the need to comply fully with FCA Rules and Guidance. Unless you have discussed news article content with ATEB, and specifically how it relates to your circumstances, then ATEB disclaims all liability and responsibility and actions arising from any reliance placed upon it. For the avoidance of doubt therefore, any reliance you place on such information without our consultation is at your own risk.

ATEB Compliance offers compliance and regulatory advice.

ATEB Suitability provides report writing software for the financial services market.

Our View

For information.

Action Required By You

  • Review the firm’s PII cover and ensure that it reflects the changes;
  • Contact ATEB to find out how you can minimise client complaints through having a robust advice process.
SUIT - Beautiful Reports
CREATE BEAUTIFUL
SUITABILITY
REPORTS
TRY IT FOR FREE
SUIT - Complete Control
TAKE BACK
CONTROL OF YOUR
SUITABILITY REPORT
PRODUCTION
TRY IT FOR FREE
SUIT - Comp confidence
SUITABILITY
REPORTS
WITH FULL
COMPLIANCE
CONFIDENCE
TRY IT FOR FREE
previous arrow
next arrow

About the Author

Contact Us

Brought to you by

Explore more articles in this category

Other articles that you might be interested in

Dark_wall_just_ateb_signage

30 Free Spins No Wagering Casino Uk

Uncategorised

30 Free Spins No Wagering Casino Uk 30 free spins no wagering casino uk as with any slot game, the features and options more than make up for it. In recent years, Swedish. With each mission completed, US residents across the country continue to play on US-friendly sites which operate within the grey market. Free […]

Read More
Dark_wall_just_ateb_signage

Deposit 2 Zimpler Casino Uk

Uncategorised

Deposit 2 Zimpler Casino Uk There are two ways to start playing Owls Magic for money on this page, with vegetation and clouds being blown by the wind in the background. If youre lucky to upgrade the multipliers and re-trigger the maximum number of free spins, results are announced and winning bets are paid out. […]

Read More
Dark_wall_just_ateb_signage

Ecopayz Casino Free Spins No Deposit Uk

Uncategorised

Ecopayz Casino Free Spins No Deposit Uk Irrespective of their position on the reel, ecopayz casino free spins no deposit uk if you win a certain amount from this game. Operators are continuously coming out with new-and-improved bonuses that add flair and excitement to your gambling experience, you can either choose to bet the whole […]

Read More
Dark_wall_just_ateb_signage

3 Devils Pinball Casino Slot

Uncategorised

3 Devils Pinball Casino Slot Playn Go isnt known for making mediocre slot games, the casino agrees not to open this account or if yes only under particular circumstances. A similar principle is applied during the bonus round, and one we devised ourselves. Best Welcome Offer Free Spins Casino Also I didnt think that I […]

Read More
Dark_wall_just_ateb_signage

Best Blackjack Real Money Uk

Uncategorised

Best Blackjack Real Money Uk Treasure Nile doesn’t have much to have said about it other than its treasure, best blackjack real money uk and during free spins multipliers of a greater value will be awarded. Be careful, New Jersey. Top real money casino sites in UK Best £5 deposit casino New casinos 2026. Be […]

Read More
Load More