The FCA has issued a second guidance consultation relating to vulnerable customers.
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On 5 June, the FCA published the long awaited policy statement following its consultation from 2019, CP 19/25. The policy
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Can the FOS consider complaints after they have been through the legal system?
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Existing FCA guidance continues to apply rather than new EU guidelines.
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A reminder that firms having adequate PI cover is an area of focus for the FCA.
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This paper announced a number of significant changes to the rules around transfer advice.
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We wrote in our last Newsletter about call recording and the FCA’s view on any issues that might arise during
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How is client audio considered for the purposes of data protection?
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On 1 April 2019, the FCA increased the Financial Ombudsman Service’s award limit from £150,000 to £350,000. This applies to
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Some readers might remember that the FCA issued a guidance consultation paper in July 2019, GC19/3 – Guidance for firms on
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