For IFAs and Mortgage Brokers
FCA rules and guidance state that:
“Firms should ensure that those supervising employees ……. have the necessary coaching and assessment skills ….. to act as a competent supervisor and assessor.”
To address this need, ATEB has updated its supervisor’s course in line with changes introduced at RDR. We have scheduled two (2) courses as detailed below.
Dates:
- Tuesday 30th July
- Thursday 5th September
Venue:
- Newcastle upon Tyne
- Further courses will be run in other areas in due course
Duration:
- All day
Cost:
- £200 plus VAT per person
Content:
- Overview of general T&C requirements on regulated firms
- Setting customer facing sales process standards
- Consistent and accurate assessment skills
- Theory of coaching and training
- Training Needs Analysis completion
- Constructing SMARTA development plans
- Structuring one to ones
- Monitoring performance.
Joining Instructions:
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These will be issued 7-10 days prior to the workshop.
Only 16 places are available on each course and will be allocated on a first-come, first-served basis.
Conduct Rules Breaches – follow up
Huw Reynolds Compliance Conduct, FCA, Pension, Senior Manager, Update
We wrote recently about the Conduct Rules and, in particular, breaches and notifications . See here. This article is intended to clarify some of the grey around COCON breaches. All of the following is taken from Policy Statement PS 18-14. When is disciplinary action required? When and how a firm decides to undertake disciplinary action […]