For IFAs and Mortgage Brokers
FCA rules and guidance state that:
“Firms should ensure that those supervising employees ……. have the necessary coaching and assessment skills ….. to act as a competent supervisor and assessor.”
To address this need, ATEB has updated its supervisor’s course in line with changes introduced at RDR. We have scheduled two (2) courses as detailed below.
Dates:
- Tuesday 30th July
- Thursday 5th September
Venue:
- Newcastle upon Tyne
- Further courses will be run in other areas in due course
Duration:
- All day
Cost:
- £200 plus VAT per person
Content:
- Overview of general T&C requirements on regulated firms
- Setting customer facing sales process standards
- Consistent and accurate assessment skills
- Theory of coaching and training
- Training Needs Analysis completion
- Constructing SMARTA development plans
- Structuring one to ones
- Monitoring performance.
Joining Instructions:
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These will be issued 7-10 days prior to the workshop.
Only 16 places are available on each course and will be allocated on a first-come, first-served basis.
AR survey
Michael Senior Compliance 2021, complaints, Conduct, email, EU, FCA, scam, Xplan
The FCA is requesting completion of a survey from firms with Appointed Representatives (ARs). Where applicable, firms may already have received this. Given the risk of scams, the FCA now takes care to pre-warn firms that a communication is genuine. We have had confirmation that the following survey and email addresses used are legitimate. […]