The FCA is launching a new online invoicing portal on 12 April 2021 for users to access their invoices and arrange payment of their fees.
Firms should continue using the existing invoicing online portal for now but this will no longer be available after 31 March 2021. There will be no portal available until the new portal launches on 12 April 2021.
Accessing the new portal
Users will access the online portal using their Connect log in details after launch. Firms that have not yet registered for Connect will be set up with an account to access the new invoicing portal.
Firms should note that it will not be possible to view or download invoices paid before 31 March 2021 in the new portal, so these should be downloaded ahead of April.
Users that currently receive a soft copy of their invoice with their invoice notification will continue to do so.
FOS award limit to remain unchanged
Richard Foster Compliance 2019, 2020, 2021, complaints, FCA, FOS, PI
The FCA has made the following announcement about the FOS award limit. “When we increased the Financial Ombudsman Service’s award limit in April 2019 we said that each year, from 1 April 2020, we would adjust the award limits for complaints referred to the service on or after 1 April 2019 to ensure they keep […]