The Financial Ombudsman Service (FOS) is ‘moving house’.
FOS’s main office at South Quay, East London, where they’ve been for 15 years, is soon to be demolished to make way for a 73 storey tower dubbed “the Toothpick”.
FOS’s new registered address is:
Financial Ombudsman Service
Exchange Tower
London
E14 9SR.
Post sent to the old address will continue to be forwarded to the new address for the foreseeable future. Phone numbers and email addresses remain unchanged.
The FOS consumer leaflet which must be sent with all complaint final outcome letters (more information here) has been updated.
Read more about FOS’s house move here.
Doesn’t time fly?
Paul Jay Compliance complaints, email, FCA, Register
Yes, believe it or not, as this article lands in your inbox it’s six months since Consumer Duty went live. Time really does fly when you’re having fun (what do you mean, this isn’t fun?) and in another six months from now the second phase of CD, covering closed products, comes into effect. More […]