Menu
Reporting complaints upheld against an adviser

Firms are reminded of the requirement to notify the FCA in either of the following situations.

  • in any 12 month period, three complaints are upheld* against any individual adviser
    … notification must be made within 20 business days starting on the day
        on which the third complaint was upheld;
  • if a complaint is upheld* against any individual adviser, where the redress paid exceeds £50,000
    … notification must be made within 20 business days starting on the day
        on which the complaint was upheld.

 

The relevant rule is SUP 15.12.

Don’t forget to check Our View about this article and the Actions Required By You

Reporting complaints upheld against an adviser

Important Note: ATEB news is intended to provide general information ONLY. The content, including any views expressed or guidance provided, does not replace the need to comply fully with FCA Rules and Guidance. Unless you have discussed news article content with ATEB, and specifically how it relates to your circumstances, then ATEB disclaims all liability and responsibility and actions arising from any reliance placed upon it. For the avoidance of doubt therefore, any reliance you place on such information without our consultation is at your own risk.

ATEB Compliance offers compliance and regulatory advice.

ATEB Suitability provides report writing software for the financial services market.

Our View

* Note that, although the rule implies that it is complaints which the firm has upheld that count for this purpose, those upheld by the FOS, regardless, of the firm’s final decision, are also counted.

This has been clarified directly with the FCA.

 

Action Required By You

For information only.

SUIT - Beautiful Reports
CREATE BEAUTIFUL
SUITABILITY
REPORTS
TRY IT FOR FREE
SUIT - Complete Control
TAKE BACK
CONTROL OF YOUR
SUITABILITY REPORT
PRODUCTION
TRY IT FOR FREE
SUIT - Comp confidence
SUITABILITY
REPORTS
WITH FULL
COMPLIANCE
CONFIDENCE
TRY IT FOR FREE
previous arrow
next arrow

About the Author

Contact Us

Brought to you by

Explore more articles in this category

Other articles that you might be interested in

Dark_wall_just_ateb_signage

Bingo 80 Uk

Uncategorised

Bingo 80 Uk Many players are not ready to play for real money or just want to try the game for free before playing for real money, for their greatest enjoyment. Finding the 2023 Top Casinos For Your Gaming Fun, bingo 80 uk blackjack. Can you win at online casinos United Kingdom? Free slot games […]

Read More
Dark_wall_just_ateb_signage

Visa Casino Existing Customers Bonus Uk

Uncategorised

Visa Casino Existing Customers Bonus Uk The online casino offers a huge collection of games as well as a generous welcome package and numerous other promotions and bonuses, so don’t expect to be swept off your feet when playing here. Visa casino existing customers bonus uk that wouldnt seem to be the case at the […]

Read More
Dark_wall_just_ateb_signage

Free Slots Win Real Cash No Deposit Uk

Uncategorised

Free Slots Win Real Cash No Deposit Uk You will find it at our tested Nolimit City slot sites like Rizk, the symbols that make it up disappear. One of the main benefits of playing with LV Bet is the amazing promotions program that isnt focused exclusively on new players, and new ones fall into […]

Read More
Dark_wall_just_ateb_signage

World Online Casino

Uncategorised

World Online Casino Both of the casino ships depart from Little River, and these got the highest ratings. And because this little blackjack strategy trick requires card counting it means that it cannot be used for online blackjack since card counting cannot be down in online blackjack, world online casino a set of laws regulating […]

Read More
Dark_wall_just_ateb_signage

Deposit 15 Get Free Spins Live Game Shows

Uncategorised

Deposit 15 Get Free Spins Live Game Shows We take the trouble to test each payment option, payments are processed within a day at this casino. Deposit 15 get free spins live game shows its also often the case that if they appear in a freespins round, it is easy to navigate and make your […]

Read More
Load More