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It is a fact that most readers will struggle to maintain concentration beyond the first page or two of suitability reports. This is human nature and applies equally to other similar correspondence such as insurance renewals and bank information and you shouldn’t take it as a slight on your ability to pen interesting reports.

The layout of the reports is therefore crucial if firms are to hit the right balance between readability and risk management. There are three key points that arise as a consequence:

  1. The first part of the report should summarise the recommendation and reasons why;
  2. The remainder of the report must nevertheless include full details so that your firm is protected against future complaints;
  3. Appendices should be used wherever possible to include the more technical information but importantly, readers must be pointed towards the relevant appendix in the main bulk of the text.

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Important Note: ATEB news is intended to provide general information ONLY. The content, including any views expressed or guidance provided, does not replace the need to comply fully with FCA Rules and Guidance. Unless you have discussed news article content with ATEB, and specifically how it relates to your circumstances, then ATEB disclaims all liability and responsibility and actions arising from any reliance placed upon it. For the avoidance of doubt therefore, any reliance you place on such information without our consultation is at your own risk.

ATEB Compliance offers compliance and regulatory advice.

ATEB Suitability provides report writing software for the financial services market.

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