Management information is important. Rather than consider it as ‘something else the FCA expects of us‘ consider it to be excellent business practice.
All businesses need good MI, but it is only good if it is relevant and is analysed. Back office systems have not caught up in this respect and some of the traditional MI and KPI, like persistency and provider spread, are of less relevance in today’s industry.
You should therefore decide what is relevant to your firm and implement systems for capturing the information, for producing meaningful output and for analysing it.



Financial Scams – Insuring the IFA’s Own Losses and the Client’s Losses
Steve Bailey Compliance PI
More and more stories are coming to light of fraudulent schemes continuing to evolve at an alarming rate (please see recent ATEB news articles). Vigilance across the whole firm is essential.