Avoid it! Don’t assume that your clients will understand technical terms and acronyms. Yes, there has to be a degree of technical information, but wherever possible, explain this in simple terms.
We like the ‘granny test’ (with the greatest respect to all grannies all over the world) i.e. if your granny (or wife, husband, partner, aunty, uncle or best mate) can understand it, then you’re on the right track.
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ATEB Suitability provides report writing software for the financial services market.
How the FCA’s assessments of suitability have developed.
In this final article of the series, we cover the remaining items from PS20/06.
On 5 June, the FCA published the long awaited policy statement following its consultation from 2019, CP 19/25. The policy statement was accompanied by a substantial Guidance Consultation covering the FCA’s proposals for guidance on how firms should implement the new rules. Consultation feedback is required by 4 September 2020.
This policy statement covers far more than the ban on contingent charging for transfer advice.
Suitability Reports: Who is Fred?
David Anderson Suitability complaints, Pension, PI, Update
There is an old joke about a man going to his dentist, picking up a magazine in the waiting room and reading that the Titanic had sunk. This reference to how out of date dentists’ reading material can be is unfortunately not merely a mildly amusing joke or restricted to dentists.