Avoid it! Don’t assume that your clients will understand technical terms and acronyms. Yes, there has to be a degree of technical information, but wherever possible, explain this in simple terms.
We like the ‘granny test’ (with the greatest respect to all grannies all over the world) i.e. if your granny (or wife, husband, partner, aunty, uncle or best mate) can understand it, then you’re on the right track.
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FCA disappointed. 73% of 113 firms failed to provide the required generic information on how they charge for advice.
The second stage of the FCA’s thematic reviews regarding firms’ delivery of the RDR has been published and focusses on independence. If you are interested in knowing more about what independence means then read on.
Do you include ‘Benefit Statements’ in your reports?
Is this what your suitability report could be growing?
Consumer Credit – When to Apply for Full Authorisation
Steve Bailey Compliance 2014, 2016, FCA
The FCA has issued guidelines to firms about when and how they should apply for full consumer credit authorisation. All firms who hold interim permissions or are new to consumer credit should read on.