We don’t mean to sound condescending, but based on our experience after checking thousands of files, the most common suitability report errors are typing, spelling and grammatical.
The suitability report is a cornerstone of your advice process and promotes your brand and standards of professionalism. A suitability report that is poorly written, unchecked and not proof read is likely to include errors and hence does not promote your brand in a favourable light.
Using a tool like ATEB Suitability will eliminate to a greater degree such errors by storing standardised text centrally. You can also use a browser with a built in spell checker to check your spelling as you go.
FOS award limit to remain unchanged
Richard Foster Compliance 2019, 2020, 2021, complaints, FCA, FOS, PI
The FCA has made the following announcement about the FOS award limit. “When we increased the Financial Ombudsman Service’s award limit in April 2019 we said that each year, from 1 April 2020, we would adjust the award limits for complaints referred to the service on or after 1 April 2019 to ensure they keep […]