Changes to Complaints Handling Rules Effective 30/06/2016
The 1 day rule is now 3 days ..... and you need to write to the client ..... and you […]
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Compliance
Is a platform the right answer?
Firms' use of platforms is on the FCA's radar. Are you getting it right?
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Compliance
Suitability – still the FCA’s hot topic
A reminder of why suitability should be your top priority.
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Compliance
FCA survey of firms providing financial advice
This report contains a wealth of interesting information for firms. See how you compare.
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Compliance
FCA Positive Compliance – Mortgage Session
“The advice process: building a solid base.” A summary of the FCA mortgage roadshow.
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Compliance
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Changes to Complaints Handling Rules Effective 30/06/2016