For IFAs and Mortgage Brokers
There are two (2) places left on our next supervisory training workshop.
FCA rules and guidance state that “Firms should ensure that those supervising employees ……. have the necessary coaching and assessment skills ….. to act as a competent supervisor and assessor.”
It is important therefore that firms can demonstrate that they meet the FCA’s rules and guidance in this respect.
ATEB provides training to address this need; details of our next scheduled Supervisory Training Workshop are shown below.
- Date: Thursday 15th October 2015;
- Location: Newcastle upon Tyne;
- Duration: All day;
- Cost: £200 plus VAT per person.
Content:
- Overview of general T&C requirements on regulated firms;
- Setting customer facing sales process standards;
- Consistent and accurate assessment skills;
- Theory of coaching and training;
- Training Needs Analysis completion;
- Constructing SMARTA development plans;
- Structuring one to ones;
- Monitoring performance.
Joining Instructions:
- These will be issued 10-14 days prior to the workshop.
Only 16 places are available on each course and 14 of those have been taken.
Do you mark your own homework?
Paul Jay Compliance assessment tool, Conduct, DB Pension, DBAAT, Defined Benefit, FCA, FOS, Pension, PI, Senior Manager, SM&CR, Switch, transfer
Most firms will have at least vague recollections of the FSA’s thematic review of pension switching and the report it produced in December 2008. It produced a flurry of activity, but as time has elapsed it has perhaps become a distant memory, despite the high volumes of replacement business that have been and continue […]