The FCA is about to embark upon a Thematic Review around suitability. We understand that 700 firms have been chosen at random to take part in the review.
The regulator is currently emailing those firms to give advance notice of information that will be requested.
The review will focus on advice provided in respect of investment, pension accumulation and retirement income with a view to –
- identifying the ways in which firms provide good advice to consumers;
- identifying areas where firms in general may not meet regulatory requirements in providing suitable advice to consumers.
We believe that the milestones for the review are –
- Initial contact with firm – now;
- Email specifying information required – 18 April;
- Deadline for information – 3 May;
- Request for client file(s) – May/June (for most firms only one file will be requested).



Operational resilience: preparing for the switch from analogue to digital phone lines
Richard Foster Compliance FCA, Switch
The FCA has recently issued a reminder to firms about forthcoming changes to the UK telephone system. The current analogue phone network (known as the Public Switched Telephone Network or PSTN) is starting to be switched off across the UK. It will be completely decommissioned by the end of 2025, migrating to a […]