We have developed an online training course to assist T&C supervisors demonstrate competence in their role. The course is set up as a self-study resource, although optional remote support is available to discuss the modules, answer questions and test learning.
There are four separate modules, being:
- Module 1: Understanding Training & Competence (T&C) Requirements
- Module 2: Assessment Skills & Knowledge
- Module 3: Coaching & Training Techniques
- Module 4: Monitoring Skills & Methodologies.
Each module includes:
- A video presentation that can be paused and replayed to enhance understanding
- Supporting reference material
- A workbook for you to take notes, answer some key questions, complete exercises
- Knowledge test (module 1 only)
- CPD certificate.
Each module costs £75 plus VAT.
Optional, remote support is charged separately.



AR survey
Michael Senior Compliance 2021, complaints, Conduct, email, EU, FCA, scam, Xplan
The FCA is requesting completion of a survey from firms with Appointed Representatives (ARs). Where applicable, firms may already have received this. Given the risk of scams, the FCA now takes care to pre-warn firms that a communication is genuine. We have had confirmation that the following survey and email addresses used are legitimate. […]