Avoid it! Don’t assume that your clients will understand technical terms and acronyms. Yes, there has to be a degree of technical information, but wherever possible, explain this in simple terms.
We like the ‘granny test’ (with the greatest respect to all grannies all over the world) i.e. if your granny (or wife, husband, partner, aunty, uncle or best mate) can understand it, then you’re on the right track.
Important Note: ATEB news is intended to provide general information ONLY. The content, including any views expressed or guidance provided, does not replace the need to comply fully with FCA Rules and Guidance. Unless you have discussed news article content with ATEB, and specifically how it relates to your circumstances, then ATEB disclaims all liability and responsibility and actions arising from any reliance placed upon it. For the avoidance of doubt therefore, any reliance you place on such information without our consultation is at your own risk.
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This Consultation Paper is relevant to all FCA and PRA authorised firms and sets out the FCA and PRA proposals for the Management Expenses Levy Limit (MELL) for the Financial Services Compensation Scheme (FSCS) for 2023/24. The FSCS is a fund of last resort to provide compensation for consumers when financial services firms fail. […]
The FCA have advised as follows: “We’re asking a number of firms to complete this survey to help us understand how the current financial climate is impacting FCA solo-regulated firms. We’re planning to send this survey to the relevant firms in Tranche 1, on one of the following dates: Batch 1: to be […]
This consultation primarily affects insurers and insurance intermediaries. In November 2020, the FCA introduced finalised guidance for insurance and premium finance firms to support customers in financial difficulty due to the coronavirus pandemic. It is now consulting on replacing the insurance aspects of the Covid guidance with guidance extended to apply to all […]
We wrote a few weeks ago about incoming changes to how firms access their FCA systems to upgrade data protection. You can read that article here. The new system will replace the current 6-digit passcode with the user needing to log in using a One Time Passcode (OTP). The implementation date of 20th January […]
Thematic review of retirement income advice
Shirley McKenzie Compliance 2015, 2022, FCA, Lifetime Mortgage, Mortgage, Pension, PI, Suitability Review
The FCA has announced that it will shortly be undertaking a thematic review to assess the advice consumers are receiving on meeting their income needs in retirement. Why? Previously planned work on this topic (known as ‘Assessing Suitability Review 2’) was paused as a reaction to Covid but the Regulator believes that it is […]