Avoid it! Don’t assume that your clients will understand technical terms and acronyms. Yes, there has to be a degree of technical information, but wherever possible, explain this in simple terms.
We like the ‘granny test’ (with the greatest respect to all grannies all over the world) i.e. if your granny (or wife, husband, partner, aunty, uncle or best mate) can understand it, then you’re on the right track.
Important Note: ATEB news is intended to provide general information ONLY. The content, including any views expressed or guidance provided, does not replace the need to comply fully with FCA Rules and Guidance. Unless you have discussed news article content with ATEB, and specifically how it relates to your circumstances, then ATEB disclaims all liability and responsibility and actions arising from any reliance placed upon it. For the avoidance of doubt therefore, any reliance you place on such information without our consultation is at your own risk.
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The FCA are visiting a town near you.
Detailed information about compensation limits
Should I stay or should I go?
Looking at the findings from the recent thematic review of firms’ research due diligence processes.
Mortgage Credit Directive Changes
Steve Bailey Compliance 2016, 2017, 2018, 2019, FCA, Mortgage, PI, Xplan
New regulation affecting firms arranging or advising on mortgages.